Privacy Policy

 

Your privacy is important to Marshlands Auto Parts & Marine, the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anyone else, how long we keep it and obtain more information on Marshlands Auto Parts & Marine privacy policies.

 

Personal Information

Personal information means any information about you except your name, business title, business address, business e-mail, business telephone number or business fax number and your home address and phone number if they are published in the telephone directory.

 

What personal information do we collect?

When you purchase parts, other products or services from or through us, or if you participate in one of our surveys, contests, or promotions or contact one of our staff, we may collect some or all of the following personal information:

  • Your name, address and phone number
  • E-mail address and fax number
  • Your occupation
  • Information about your existing vehicle
  • Details of your vehicle and its service history
  • Your driver’s license number
  • Your insurance policy number and details about your insurance coverage
  • Similar information about other members of your family
  • Your language preference
  • Your date of birth and/or date of birth of other members of your family
  • Your social insurance number and/or social insurance number of other members of your family
  • Financial and credit information about you and/or other members of your family (specific information is set out in the application for credit forms)

 

Provision of your social insurance number is optional.  However, you should be aware that most Credit Reporting Agencies use the social insurance number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports.  If you do not wish to provide your social insurance number, our ability to obtain a timely and accurate credit report may be affected.

 

How do we use your personal information?

Your personal information is accessible only to employees of Marshlands Auto Parts & Marine and Taylor Automotive Group who need to have access to it.  Your information may be used by us to provide products and services to you such as:  to obtain a credit report if you are financing, to obtain appropriate financing of your parts for you, to provide you with a reminder that your vehicle requires servicing and to provide you with updates and information regarding products and services that we have to offer and which we think will be of interest to you.

 

Sometimes we need to share your personal information with others

We do not sell your personal information to third parties.  We may share some or all of your personal information with third parties such as the manufacturer of your vehicle and its related companies, the providers of products or services relating to your vehicle, credit reporting agencies, financial institutions or financing companies, our store management software company (s).  We may also disclose your personal information where we are required or permitted by law to do so.

 

How long do we keep your personal information? 

If the information relates to the financing, purchase or lease of your parts or services, we retain personal information relating to the financing or lease arrangements as long as those arrangements are in place.  If the information relates to the service or repair of your vehicle we retain the personal information as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be required by law.  If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What can you do if you want to limit the use to which we put your personal information?

Most of the personal information which we collect is necessary for us to sell you your parts, to provide products and services related to your parts purchases or to provide service to you and we cannot do this without the personal information.  Similarly, we must disclose your personal information as described above in order to provide products and services related to the purchase, assist you in arrangements for financing or to provide servicing to your parts or service purchases.  If you do not want us to use or disclose your personal information in a particular way, please contact the Privacy Officer as described above and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.

You can request access to your personal information.

You have the right to access the personal information, which we have, about you and to request that personal information, which you believe to be inaccurate, be corrected.  If you wish to access your personal information you should contact the Privacy Officer in writing.

 

Website Privacy

Marsland Auto Parts does not collect personally identifiable information through this Website unless a user voluntarily sends such information to us through a link on this Website. Any communication with Marsland Auto Parts is subject to the Terms of Use. Marsland Auto Parts only uses personally identifiable information for the purposes of responding to any email we receive from you. Marsland Auto Parts will not disclose to anyone any personally identifiable information collected through the Website unless:

(a) we have your consent to do so (express or implied);
(b) we have a good faith belief that disclosure of the information is necessary to protect our rights or property; or
(c) we are required to do so by law.

We use non-identifying and aggregate information to better design our website. Data may be automatically collected through the standard operation of Internet servers and through the use of “cookies.” You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. However, we caution that when you use the Internet your Web browser sends anonymous technical information to the servers that host the websites you visit, including, for example, your Internet Protocol (IP) address, browser type, operating system, domain name, access times and referring universal resource locator (URL) address. This technical information may be collected by Marsland Auto Parts as a result of your visit to this Website. Marsland Auto Parts may use such technical information for purposes such as improving the operation of this Website, improving the Content and for compiling statistical information about the use of and access to this Website.

This Website may contain hypertext links to other third-party websites. Third-party websites are not governed by this Policy. Marsland Auto Parts is not responsible for the privacy practices or policies of third-party websites or the owners or operators thereof. Marsland Auto Parts strongly encourages you to review the privacy policies posted on third-party websites so that you can make an informed decision as to whether to access or use a third-party website.

Marsland Auto Parts reserves the right to, at any time and from time to time, add to, change, update or modify this Policy by posting such change, update or modification on this Website. Your use of this Website after such amendments are posted by Marsland Auto Parts signifies your acceptance of any revised terms of this Policy. You are responsible for periodically visiting this webpage to review the terms and conditions of this Policy. You may not change, modify or amend this Policy in any manner.

Google Analytics and Online Advertising

Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of marshlandauto.com website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behaviour of our visitors and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences.

We are using Google’s remarketing technology to advertise online (such as Google and the Google Display Network). Third-party vendors, including Google, show our ads on sites across the Internet. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to Marsland Auto Parts’s website.

You may edit or opt-out your Google services / Google Display Network ads’ preferences at http://www.google.com/ads/preferences/. If you require the ability to prevent your data from being collected and used by Google Analytics, Google has developed a Google Analytics opt-out Browser add-on for the Google Analytics JavaScript.


Questions? Concerns?

 

If you have any questions or concerns about this privacy policy or about the collection, use and disclosure of your personal information by Marshlands Auto Parts & Marine please contact the Privacy Officer at privacy@taylorford.ca and we will try to address your concerns.
  1. Marshland Auto Parts & Marine Community. Throughout the Site, you are identified by your User ID. If you select your email address as your User ID you will disclose your email address to other users and third parties. As a result, other users and third parties might send you unsolicited email and be able to personally identify all of your public activities on the Site. Although our pages are coded with robot exclusion headers, others may illegally attempt to automatically collect your email address from our site. We describe how to change your User ID below in Section 8. Even if your User ID is not your email address, your User ID can be used to identify you and your activities throughout the Site. Other people can see your bids, items that you have purchased in the past, your feedback rating and associated comments, your postings on the Site, and so on. We also provide a number of ways to allow other users to find out more about you and your site activities, such as our feature that allows users to quickly see all of the items you are offering at the time. If you are involved in a transaction, we have a feature that allows other users to view your email address and obtain your contact information.

    External Service Providers. There are a number of services offered by external service providers that help you use our Site (e.g., co-branded sites, listing agents, escrow, authentication, mediation). If you choose to use these optional services, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy. We may, for your convenience, provide some of your personally identifiable information to the external service provider offering such services. However, before we disclose your personally identifiable information to an external service provider, you will see what data is about to be sent and have the ability to approve the disclosure. To prevent our disclosure of your personally identifiable information to an external service provider, you can decline such disclosures or simply not use their services. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services. Users who register on a Marshland Auto Parts & Marine or Sophio co-branded web site (for example, Sophio.com, B2CCentral.com, Google); permission to pass your email address back to that co-branded web site and affiliated web sites. The use of such information by the co-brand and affiliated web sites is limited by their applicable privacy policies.

    Internal Service Providers. We may use internal service providers to facilitate our services (e.g., search, discussion boards, surveys) and therefore we may provide some of your personally identifiable information directly to them. In some instances, the internal service provider may collect information directly from you (such as the situation where we ask a internal service provider to conduct a survey for us). In these cases, you will be notified of the involvement of the internal service provider, and all information disclosures you make will be strictly optional. In all cases, these internal service providers' use of information we supply them is restricted by confidentiality agreements. If you provide additional information to an internal service provider directly, then their use of your information is governed by their applicable privacy policy.

    Other Corporate Entities. We share much of our data, including personally identifiable information about you, with our subsidiaries and joint ventures that are committed to serving your online trading needs and related services, throughout the world. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our subsidiaries and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. It is possible that Marshland Auto Parts & Marine , its subsidiaries, its joint ventures, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that Marshland Auto Parts & Marine would share some or all of your information in order to continue to provide the service.

    Legal Requests. Marshland Auto Parts & Marine cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. Further, we can (and you authorize us to) disclose your User ID, name, street address, city, state, zip code, country, phone number, email, and company name to Marshland Auto Parts & Marine   participants as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

  2. Your Use of Other Users' Information.
    In order to facilitate interaction among all Marshland Auto Parts & Marine community members, our service allows you limited access other users' contact information. As a seller you have access to the User ID, email address and other contact information of the buyer or winning bidder(s), and as a buyer or winning bidder you have access to the User ID, email address and other contact information of the seller.

    By entering into our User Agreement, you agree that, with respect to other users' personally identifiable information that you obtain through the Site or through an Marshland Auto Parts & Marine -related communication or Marshland Auto Parts & Marine and -facilitated transaction, Marshland Auto Parts & Marine and hereby grants to you a license to use such information only for: (a) Marshland Auto Parts & Marine -related communications that are not unsolicited commercial messages, (b) using services offered through Marshland Auto Parts & Marine and CounterCat and or Sophio  (e.g. escrow, insurance, shipping and fraud complaints), and (c) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s). In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another user to any third party without our consent and the consent of such other user after adequate disclosure. Note that law enforcement personnel, program participants, and other rights holders are given different rights with respect to information they access.

    Marshland Auto Parts & Marine and CounterCat and or Sophio  and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add an Marshland Auto Parts & Marine and CounterCat and or Sophio  user, even a user who has purchased an item from you, to your mail list (email or physical mail) without their express consent after adequate disclosure. To report Marshland Auto Parts & Marine related spam to Marshland Auto Parts & Marine , please send an email to noreply@marshlandauto.com

  3. Use of Email Tools.
    You may not use the Email This to a Friend service or other email forwarding services that we offer to send spam or otherwise send content that would violate our User Agreement. We do not permanently store the email messages or the email addresses.

    If you send and email using the Email This  to a Friend service to an email address that is not registered in our community, we do not use that email addresses for any purpose other than to send your email. We do not rent or sell these email addresses. We generally discard the email addresses some time after they have been used to send your email.

  4. Control of Your Password
    You are responsible for all actions taken with your User ID and password, including fees. Therefore we do not recommend that you disclose your Marshland Auto Parts & Marine password to any third parties. If you choose to share your User ID and password or your information with third parties to provide you additional services, you are responsible for all actions taken with your User ID and password and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password as detailed in Section 8.
  5. Reviewing and Changing Your Personally Identifiable Information.
    Following registration, you can review and change the information you submitted during registration including:
    Your User ID and email address. If you change your User ID we keep track of your old User ID(s) and your new User ID.  Your registration information such as: name, company, address, city, province/state, postal/ZIP code, country, primary phone number, secondary phone number, fax number and gender. Your password. Your credit card number and expiration date, and other financial information. You must promptly update your information if it changes. Once posted, you cannot change or remove any public postings made in our chat rooms or other message areas or the feedback area.

    Upon your request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, email noreply@marshlandauto.com. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law.

    We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

  6. Other Information Collectors.
    Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are bidders, buyers or sellers on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since Marshland Auto Parts & Marine does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.
     
  7. Security.
    Marshland Auto Parts & Marine CounterCat and or Sophio  use industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Marshland Auto Parts & Marine and CounterCat and or Sophio  treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.

  8. Notice.
    We may change this Privacy Policy from time to time based on your comments and our need to accurately reflect our data collection and disclosure practices. All changes to this policy are effective (30) days' after posting to our site.
  9. Products.
    We carry the following.  BMW Parts, Mercedes Parts, Volvo Parts, Audi Parts, GM Parts, Ford Parts, Honda Parts, Jaguar Parts, Lexus Parts, Nissan Parts, Porsche Parts, Saab Parts, Volkswagen Parts, performance parts,  and accessories for all foreign, domestic, and import vehicles.