Store Pickup

Store Pickup lets you buy items online and pick them up in a store. You avoid shipping and scheduled

Store Pickup lets you buy items online and pick them up in a store. You avoid shipping and scheduled delivery charges and you may be able to get your order faster.

Here's how it works:

  • During checkout, choose Store Pickup and select your store.
  • Place your order and wait to receive an email "Ready for pickup" e-mail.
  • Bring your ID, credit card, and order number to the store and pick up your items.
  • We'll hold your items at the store for 3 days. If you don't make it in by then, we'll cancel the mail from your order confirmation.) order and refund your method of payment.

Bring to the store:

  1. Your government-issued photo ID
  2. The credit card used for the purchase (if a credit card was used).
  3. Your order number.

At the store:

  • Some stores have reserved parking spaces for Store Pickup. They're right up front.
  • Inside, look for the Store Pickup sign. Or ask the associate at the door to point you in the right direction.

Who can pick up your order

You can pick up your order yourself or choose someone else to pick it up (Friends & Family Pickup). To have your order picked up by someone else you must select that option during checkout. You'll need to provide the pickup person's name, e-mail address and phone number. Your pickup person will need to show his/her ID and the order number at the store.

Only you or the person you've told us will pick up your order can pick up your items.

Pre-orders

Pre-ordered items will be available for pickup on or after their release date.

Ship to Store

Some items may not be immediately available for pickup at your local store, but can be shipped to your store for free. Ship-to- store items usually arrive at the store within 3 to 7 business days. We'll send you an e-mail when your items are ready for pickup.

Ship to Store excludes some of our products, please check the notes in the item details.

Warehouse Pickup

Some items like exhaust systems, body parts and other major items may be available for pickup at one of our local warehouses. If this option is available, you'll see it when you're selecting a store.

Bring the same things you'd bring for pickup in a store:

  1. Your government-issued photo ID.
  2. The credit card used for the purchase (if a credit card was used).
  3. Your order number.
 

At the warehouse, look for a Will Call or Visitor Parking sign. Head inside and someone will be there to help.

Marketplace items

Marketplace items are not available for Store Pickup.

  • To switch from Shipping to Store Pickup, call within one hour of placing your order.
  • To switch from Store Pickup to Shipping, call any time.
  • If you're calling to cancel a Store Pickup order, please have your credit card information handy.
 

We'll hold your items at the store for 3 days. If you don't pick up your items by then, we'll cancel the order and refund your method of payment.

A few more things to know:

  • There's no charge for Store Pickup.
  • Products may be larger than expected due to their packaging.
  • Allow extra time to pick up large items like TVs and appliances.
  • Virtual and one-time- use credit cards cannot be used for Store Pickup.